employment

 

Murray Mazda Chilliwack is a growing auto Dealership always looking for new candidates to join our award winning team! We are closed Sundays and Holidays, open Monday - Saturday. We are always accepting Resumes, contact us for more information or apply today!

NOW HIRING: Service Advisor

Our Service Advisors play a very key role in our business. They initiate automotive services and repairs by ascertaining performance problems and services requested, verify warranty and service contract coverage; develop estimates; write repair orders; maintain customer rapport and records all while making sure their customers stay well informed of their vehicle status and making sure they are comfortable.

Job Duties Including, Not Limited To:

• Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; checking vehicle maintenance records; examining service schedules.

• Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.

• Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.

• Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.

• Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns

• Maintains automotive records by recording problems and corrective actions planned.

• Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.

• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Qualifications:

Willingness to Learn, Problem Solving, Quality Focus, Productivity, Estimating, Product Knowledge, Customer Service, Building Brand Loyalty, Organized, Well Spoken, Good Listener

Experience in an Automotive Franchise setting using PBS is considered assets.

We provide training for every aspect of the job and have several excellent team members willing to support a new co-worker. We offer a competitive compensation and benefits package including, extended medical, dental coverage, life insurance, and paid vacation. Did we also mention what a fun, diverse team we have? 

To apply please e-mail jeremyarksey@murraymazda.ca with a resume and cover letter or apply in person at Murray Mazda Chilliwack 45018 Yale Road West Chilliwack, BC.


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